Shipping policy
Thank you for choosing Neervana! We are committed to delivering your favorite effervescent wellness products safely and efficiently. Please review our shipping guidelines below:
1. Processing Time
All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped, along with a tracking link.
2. Shipping Rates & Delivery Estimates
We offer shipping across India through our trusted courier partners:
Free Standard Shipping: Available on all orders above ₹499.
Standard Shipping Fee: A nominal shipping charge of ₹49 applies to all orders below ₹499.
Estimated Delivery Time: Standard delivery typically takes 3 to 7 business days depending on your location.
3. Order Tracking
Once your order is dispatched, you will receive an SMS and email containing the tracking link so you can monitor your shipment's journey in real-time.
4. Damaged or Lost Shipments
If your package arrives damaged or tampered with, please refer to our Refund Policy and notify us within 48 hours of delivery with photographic or video proof.
If you have any questions regarding your shipment, feel free to reach out to us at -
Email : neervanaindia@gmail.com
WhatsApp business+91 7999470900