Refund policy
Returns and Exchanges Policy
Due to the consumable nature of our health and wellness products (Neervana Daily Fizzit), we do not accept returns or exchanges for change of mind, taste preferences, or once the order has been successfully delivered.
Damaged or Defective Items
We take utmost care in packaging our products safely. However, if your product arrives damaged, broken, or tampered with, we are here to help.
Reporting Window: You must notify us within 48 hours of receiving your order at [Your Support Email/Phone Number].
Required Proof: Please share your order number along with clear photographs or an unboxing video showing the damaged tube and packaging.
Resolution: Once verified, we will arrange for a brand-new replacement to be shipped to you at no extra cost. Cash refunds are generally not issued unless a replacement is unavailable.
If you have any questions or concerns prior to purchasing, feel free to reach out to our support team!